Help Desk

Latest Features 6

• Save time with patient self-service check-in
• Assign patient surveys to specific services
• Communicate to patients while they wait for a booking confirmation
• How can I ask new patients how they found out about my services?
• Target Your Email and Text Communications with Segmented Campaigns

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Quickstart Guides 8

• Welcome to Tuotempo Help Desk
• Users and permissions – Setup guide
• tuOtempO Agenda – Setup Guide
• tuOtempO Memo – Setup Guide
• tuOtempO Web – Setup Guide

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Tutorials 37

• How do I customise my automated messages with instant preview?
• How can I keep doctors informed about upcoming appointments?
• Set up fast and secure online communication of medical test results – with tuOtempO VIEW
• How do I manage National Holidays and other closing days?
• How can I replace a doctor who leaves ?

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Troubleshooting 13

• How do I manage patients who report difficulties logging on to my Web app?
• How do I manage doctors who report difficulties logging in ?
• How can I monitor Tuotempo service status?
• I have updated my service prices. Why do I not see the changes in the prices displayed for my resources?
• I have added a new service. Why do I not see it as available for my doctors?

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Before opening your ticket 5

• How to setup a new campaign
• Patient Contact Validation
• What can I do if my emails arrive in SPAM?
• Online resources and services
• A message has not been sent- what do I need to check?