Web Memo Agenda 

Different roles (or access permissions) are available for different users of tuOtempO, such as administrators, secretarial staff, call center staff or doctors. This tutorial explains how to assign different roles to different users.

Where to begin

Log in to the tuOtempO admin zone.

A. Understanding the difference between Resources and Users

1. Resources

Resources provide services at an establishment: they can be human resources such as doctors, or physical resources such as scanners.

2. Users

Users are people who use the tuOtempO platform without themselves offering services : secretarial staff, administrators, referring doctors…

B. Creating Users and assigning their roles

1. Create a new user

Go to > Set Up > Users > Add

The new user interface

Create a new user and fill out the available fields.

2. Assign a role

From the dropdown menu, chose the appropriate role for the new user:

  • Operator
  • Call Center
  • Pharmacy
  • Referring Doctor
  • Administrator…

C. Creating resources and assigning their access level

1. Create a new resource

Go to > Set Up > Center > Manage Doctors > Add

Create a new resource and fill out the available fields.

2. Assign an access level

From the dropdown menu, chose the appropriate access level for the new resource:

  • Administrator
  • Resource
  • Advanced Resource

D. Defining permissions for each role

By default, an appropriate set of permissions is associated with each different role. Administrators can modify six of the eight permission sets available.

Go to > Set Up > Users > Operator Rules > Modify

1. Enable Role

Tick the “Enabled Role” box to make a given role available.

2. Choose a name for your role

A series of possible names are shown by default : Operator, Call Center, Pharmacy…

You can modify these by editing the text box.

3. Select backend access

Tick the box to give users in this role the possibility of accessing the administrative area. If this option is unticked the dependent permissions will not apply.

4. Tooltips

Use the tooltips provided to understand the permissions that apply. Tick or untick the boxes depending on whether you wish to grant these permissions to the user in question.

5. Save

Save your changes when done.

Need help?

Create a Tuotempo Support ticket