Troubleshooting

A patient or doctor says they are not receiving automated e-mails from Tuotempo. What should I do?
Memo Step 1. Check the status of the message Go to > Tuotempo > Messages > Message Summary > Search The status of the message is "...
Mon, 16 Mar, 2015 at 7:54 AM
A patient says they are not receiving automated SMS from Tuotempo. What should I do?
Memo Overview When a patient says they haven't received an SMS, the three most common causes are: Your software settings A network incid...
Mon, 29 Jun, 2015 at 1:22 PM
A doctor says they are not receiving automated SMS from Tuotempo. What should I do?
Memo Overview When a doctor doesn't receive an SMS, there are many possible causes: The global communication settings The doctor's ...
Mon, 11 May, 2015 at 4:53 PM